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Now, you won’t hear us saying, “algorithm, shmalgorithm” (though in the next
chapter, we will say, “PageRank, ShmageRank”…stay tuned). One of the Eternal
Truths we’ve learned over the years is this:
It’s fine to keep an eye on the latest and greatest rumors about
exactly
how
Google works, but don’t go nuts or you will lose focus on what really matters: your
site visitors.
Humans Are Smart—Computers Aren’t
Let’s face it: The search engine’s job is not easy. Take a look at your filing cabinet, mul-
tiply it by about a billion, and imagine someone throwing you a couple of words and
then hovering impatiently behind you, tapping a toe, expecting you to find exactly the
right document in the blink of an eye. Nobody could! We humans are wonderfully
intelligent creatures, but we’re just a tad on the slow side when compared to comput-
ers. Unfortunately, machines are still just that: machines. They struggle with ambiguity
that even a kindergarten student could handle. Not to mention misspellings, regional
dialects, and punctuation. For search engines to bring back great results, they need to
combine the best of both worlds: the speed of the machines and the intelligence of the
human mind.
What’s a search engine developer to do? Two things: First, combine results from
several sources, as discussed earlier. This allows the search engines to intertwine the
massiveness of the machine-driven system (robot results) with the finesse of the human
touch (directory and PPC results). Second, structure the ranking algorithms to integrate
“votes” from human beings. Putting the human touch into a ranking algorithm can be
done in a variety of ways, and search engines continue to experiment with solutions.
Counting inbound links from other websites, for example, is a way of measuring how
many votes a site has from human—and presumably intelligent—webmasters. Other
ideas have included measuring how many search engine users click through to your site
and how long they stay.
Social bookmarking sites
and
collaborative tagging
, even com-
paring a person’s current and past searches, are forms of artificial intelligence intended
to improve the search experience.
But artificial intelligence still has as long way to go. In movies you can say to a
computer, “Computer, Rotate and Enhance!” and the computer will somehow manage
Pearl of Wisdom:
Often, factors that matter most in the search engine algorithms are good for
both websites and their users.
c03. 8:01 45
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