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Performance.” You can find this information at
http://uptime.netcraft.com/perf/reports/
Hosters
. There is also an abundance of specific information, including praises and gripes, at Web
-
HostingTalk —
http://www.webhostingtalk.com
.
Most of the time, users opt to use a web hosting provider’s DNS. This may be wise, because they may
need to alter DNS records in order to move you to another server with another IP if the server your
web site is located on fails. However, domain providers (Network Solutions, GoDaddy, and so on)
have more recently begun to offer free managed DNS services as well. If you use managed DNS,
the hosting provider will not be able to change your domain’s records to reflect the new IP, and
your site will be down as a result. For this reason, we do not recommend using managed DNS
unless your provider is aware of it, and knows to notify you, so that you can change the records
yourself to reflect the new IP.
Changing Hosting Providers
Should the need exist to change hosting providers, the process must be completed in the proper order.
Not doing so may result in a time window where your site is unreachable; and this is clearly not desirable,
from both a general
and
SEO perspective. The focus of this elaborate process is to prevent both users and
search engines from perceiving that the site is gone — or in the case of virtual hosting, possibly seeing the
wrong site.
Virtual hosting means that more than one web site is hosted on one IP. This is commonplace,
because the world would run out of IPs very quickly if every web site had its own IP. The problem
arises when you cancel service at your old web hosting provider and a spider still thinks your site
is located at the old IP. In this case, it may see the wrong site or get a 404 error; and as you suspect,
this is not desirable.
The proper approach involves having your site hosted at both hosting providers for a little while. When
your site is 100% functional at the new hosting provider, DNS records should then be updated. If you
are using a managed DNS service, simply change the “A” records to reflect the new web server ’s IP
address. This change should be reflected almost instantly, and you can cancel the web hosting service
at the old provider shortly thereafter. If you are using your old web hosting provider’s DNS, you
should change to the new hosting provider’s DNS. This change may take up to 48 hours to be fully
reflected throughout the Internet. Once 48 hours have passed, you can cancel your service at the old
hosting provider.
You do not have to follow these procedures exactly; the basic underlying concept is that there is a win-
dow of time where both users and spiders may still think your site is located at the old hosting provider’s
IP address. For this reason, you should only cancel after you are certain that that window of time has
elapsed.
One helpful hint to ease the process of moving your domain to a new web hosting provider is to edit
your
hosts
file to reflect the new IP on your local machine. This causes your operating system to use
the value provided in the file instead of using a DNS to get an IP address for the specified domains.
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Chapter 13: Coping with Technical Issues
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